Gift Card Scams

How to protect yourself against the tech support/gift card scam.

Have you ever received a phone call or pop-up window claiming your computer is either infected, or in need of a critical update? Often, you will be asked to provide direct access to your computer, and pay by gift card for such "services." 

Fear not, your computer is almost certainly fine, and you should not call the given phone number or provide remote access to your computer.

Legitimate companies will never ask you to pay using a gift card.

The FTC offers some good advice on the gift card/tech support scam:

Here’s why: Your computer is almost certainly fine. Legit tech support companies don’t operate that way. Tech support scammers sometimes make false claims that they are associated with legitimate computer companies to make you believe them. The person who calls, or who gives you a toll-free number to call, is a scammer who wants to steal your money. If you give someone control of your computer, they can install malicious software that can help them steal your personal information. And anyone who asks you to pay for anything – including tech support services – with a gift card is scamming you. No legitimate company will ever ask you to pay with a gift card. If someone wants you to pay with a gift card, please tell the FTC at FTC.gov/complaint.

If you have any questions or concerns about fraud or identity theft, call The Bank of Delmarva at 410-548-7892 or 800-787-4542 8:30 a.m. to 4:00 p.m., ET, Monday through Friday.